Shipping Policy
Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 5-7 days for Prom, Evening, Homecoming, Wedding & Special Occasion Dresses.
Shipping Time & Cost
It takes about 5-12 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company standard and the shipping method you have chosen.
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Shipping Methods
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Shipping Time | Shipping Charges |
| Standard Shipping | 5-12 Business Days | From £13.99 |
| Express Shipping | 4-10 Business Days | From £22.99 |
Note: Business days doesn't include weekends.
Order Tracking:
Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline +442088976694 or emailing info@missyeti.com.
Note: Orders can only be Cancelled within first 24 hours.
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Conzuri) at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.
Our Carriers
We use Royal Mail, DHL and UX for deliveries.
UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.
BANK HOLIDAYS
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.
Address:
Missyeti Ltd
Elm croft Close, London, TW149HH, United Kingdom
Email Us: info@missyeti.com
For Any Question, You Can Easily Contact Us.
Support: (Monday - Friday 9.00am – 5.00pm)